Jointer

The Vision

The Director of a prominent Business Information Hub in Jaipur set out to disrupt the traditional business listing model with Jointer.in — a premium platform focused on verified, high-quality merchants instead of overwhelming users with endless, unvetted options.

The goal was to create an exclusive, multi-featured directory available across web and mobile, offering a curated experience for customers seeking trusted services.

The Challenge

• Selective Architecture: Designing a system that promotes verified, high-quality merchants rather than a massive, noisy list.
• Direct Inquiry Logic: Enabling users to send seamless inquiries directly to merchants or a concierge team.
• Cross-Platform Synchronization: Delivering a consistent, premium experience across web and mobile applications.

The Solution

• Consultative Onboarding: A deep-dive analysis of the business flow to embed the “quality over quantity” philosophy into the UX and information architecture.
• B2C Communication Engine: A custom inquiry system to connect users with verified merchants, including fallback handling for manual matching.
• Agile Development Squad: A dedicated team focused on solving technical “tricks” and implementing complex, differentiating features.
• Ongoing Technical Support: Long-term collaboration for continuous enhancements and post-launch stability.

The Impact

Jointer.in successfully streamlined how users discover and connect with trusted businesses. The result is a cleaner, more confident decision-making journey for users and a focused, high-value advertising channel for merchants.

"The users of our mobile application are highly satisfied... We had few difficulties in understanding a few tricks we wanted to implement and they happily helped us find a way to implement them." — Director, Business Information Hub

Project Success Metrics

• Clutch Rating: 5.0 / 5.0 ⭐
• Market Position: Launch of an exclusive, verified-only business directory
• Delivery: On-time completion with a strong focus on quality and “satisfactory communication”

By redefining what a business directory can be, Dgen Infotech helped Jointer.in become a curated hub where users connect with trusted merchants instead of getting lost in noise.